10 Commandments for the Auto Industry
I. Thou shall start the day off with faith and the inspiration to share it with everyone one meets.
II. Thou shall not gossip, be truthful and not bear false witness to employees or customers.
III. Thou shall come to the truth everyday by knowing and tracking ones numbers.
IV. Thou shall never sacrifice the development of ones people by not training and improving daily.
V. Thou shall represent ones self and the dealership with the highest of morals and always do what is right.
VI. Thou shall have a Standard Operating Procedure handbook to guide ones people with consistent dealership goals.
VII. Thou shall treat employees and customers with love, respect and the desire to help at all times.
VIII.Thou shall come to work to actually work, until ones work day ends.
IX. Thou shall hold ones people accountable by being an involved manager and performing daily one-on-ones.
X. Thou shall always have an Attitude of Gratitude and always be grateful for what one has.
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